The incident occurred when the sinkhole opened up, trapping an SUV driver. Borsutzki, stopped at a red light, drove around traffic and pulled over to help.
Borsutzki noted that while others recorded the incident, no one else intervened initially. She and Kurban eventually extracted the victim with the help of another bystander. The sinkhole, caused by a water main break, was 30-50 feet wide.